If you need to send us a large file, for example, your database, you can use our FTP Support site rather than trying to send it to us by email. It by-passes all of the size restrictions placed on most email systems.
We recommend you use a program called "Filezilla" because it is very easy to use and it's FREE. Just Google "Filezilla", download and install it, then add a New Site to it using the parameters below:
Name: HY-TEK FTP Support Site
Host: www.hytekltd.com Port: 21
Servertype: FTP Logontype: Normal
User: ftp37374011-1 Password: fmprosupport
Once you have set up the HY-TEK FTP site in Filezilla, click the "Connect" button and you will be connected to our FTP site.
Once you are connected to our FTP site and are ready to upload your file, locate your file on the left side of the Filezilla screen and double click on the file. It will automatically upload to our FTP site. When you're done, just exit Filezilla.
Please be sure to call us or send us an email in advance of uploading any files to tell us what we're supposed to be doing with what you send us.
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